Privacy Policy

Privacy Policy

Overview

We’re delighted to present our Privacy Policy. Safeguarding your privacy is a top priority for us. We are dedicated to protecting your personal data and upholding your privacy rights. Should you have any inquiries or concerns regarding this policy or how we handle your personal information, please feel free to reach out.

Data We Gather

To deliver our services effectively, we may collect the following categories of information:  

- Personal Details: This includes your full name, home address, and email address.  

- Payment Details: We obtain credit or debit card information required to complete your payments.  

How We Utilize Your Data

The information we collect serves these purposes:  

- To facilitate payment processing and maintain your account.  

- To enhance our offerings and customer assistance.  

- To keep you informed about your account activities or transactions.  

Data Sharing

Your privacy is paramount to us, and we’re committed to its protection. Rest assured:  

- We will not sell, exchange, or lease your personal details to external parties.  

- We may disclose your information to reliable partners who help us manage our website, run our operations, or provide services to you, provided they commit to keeping it confidential.  

Data Protection

We employ various security protocols to ensure the safety of your personal information. That said, no online transmission or digital storage method can be guaranteed as completely secure.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. You’ll be informed of major changes to how we manage your personal data via an email sent to the primary address linked to your account or through a noticeable announcement on our website.

Get in Touch

If you have questions about this Privacy Policy, don’t hesitate to contact us. Your privacy is important, and we’re here to assist with any issues you might have.

Return Policy  

- Timeframe for Returns: Same day service for any piles missed.

- Condition of Returns: Customer must reach out same day, in order to claim re-clean same day service.

- Reasons for Returns: Acceptable re-cleans will be assessed on consistency and technician assessment. 

- How to Return: To initiate a same day re-clean service, simply reach out via phone or email.  

- Refund Process: Refunds will adhere to stated terms, including processing time and payment method details.  

- Contact Information: Reach out to us using the "Contact Us" button, phone, or email. All are located at the bottom of our company website.